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FTX: The claims portal has reopened

2023-09-17 08:46:02

ChainCatcher message, FTX officials stated that the FTX claims portal has unfrozen user accounts affected by the Kroll cybersecurity incident and has resumed full operation. FTX noted in a statement that the freezing of customer accounts was merely a "precautionary measure," and additional security measures have been implemented on the claims platform.

Earlier news reported that FTX's bankruptcy claims agent Kroll was attacked, resulting in the leak of some non-sensitive customer data. FTX took precautionary measures to temporarily freeze the user accounts affected in the customer claims portal.

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