Announcement on the Optimization and Compensation of Credits Consumption Records Regarding History in B.AI

The AI infrastructure platform B.AI has released a history of Credits consumption record optimization and compensation explanation. With the continuous upgrade of the Credits billing system and display dimensions, the platform has recently conducted a comprehensive review of historical consumption records. During this process, it was found that for certain requests made between May 1, 2026, 00:00 and May 3, 2026, 03:00 (SGT), the consumption details displayed on the front end did not fully present all cost components. This was mainly due to the underlying cache-related fees not being displayed on the page, causing users to typically only see input/output token consumption, leading to a misunderstanding of the overall Credits consumption.

To address the above issues, the platform has now completed data corrections and realigned with historical records. Additionally, based on more cautious and user-friendly rules, Credits compensation will be automatically issued to affected accounts (valid for 30 days from the date of receipt) without any action required from users. Please pay attention to account balance updates. In the future, B.AI will continue to upgrade the Credits display system to further enhance long-term transparency and user experience.