Trezor executives rebut ZachXBT's criticism of hardware wallets as "completely garbage": hardware wallets are still the best self-custody method available

According to The Block, Trezor's Chief Business Officer Danny Sanders refuted recent criticisms of cryptocurrency hardware wallets made by blockchain investigator ZachXBT.

Earlier this week, ZachXBT posted on Telegram, "All hardware wallets are complete garbage and I do not recommend using them for important tasks such as signing transactions or storing funds," and suggested that users use a dedicated iPhone to store funds and sign transactions.

In response, Sanders acknowledged in an interview that firmware/software updates for hardware wallets can sometimes interfere with urgent or large transactions, and that the user experience can indeed be "clunky," understanding the users' frustration. However, he opposed ZachXBT's blanket statement: while hardware wallets may not be the best single solution for advanced users managing large amounts of funds, they are not garbage.

He pointed out that compared to hardware wallets, the operating system and connectivity features of an iPhone present more "attack risks." For the average cryptocurrency user, hardware wallets remain the best self-custody option available.