From Behind the Scenes to Frontline Collaboration: The Long-term Commitment and Professional Foundation Behind the First Appearance of Huobi Contract Zero

The "VIP Guardian Program" is a series of interview columns launched by Huobi HTX, focusing on large client service practices. Every Tuesday, it invites the platform's frontline service team to share real service experiences, market observations, and insights into customer needs, conveying a long-term service philosophy and showcasing Huobi HTX's professional and stable customer service capabilities.

In this issue of the "VIP Guardian Program," we invited Zero, the head of contract growth operations at Huobi HTX. This is the first time the Huobi HTX contract team has stepped into the spotlight to engage in face-to-face communication with users, sharing insights on contract business operations, user service systems, and future product upgrade directions.

In the crypto market, trading platforms are often hidden behind a series of matching codes and candlestick charts, while the Huobi HTX contract team has chosen to let the "behind-the-scenes players step into the spotlight." This not only demonstrates the platform's open attitude towards users but also reveals the deep barriers that Huobi contracts have built over the years in "places unseen by users."

Invisible Foundation: A Differentiated Service System with Precise Targeting

When it comes to contract trading, most users' understanding often stops at returns and high volatility. However, for mid-to-high tier users who support a large trading volume, the core factor determining their retention is "invisible services and experiences."

In this appearance, Zero detailed the completely differentiated service system that Huobi contracts has created for different types of users:

For high-frequency trading users, their core demand lies in an extreme trading experience. The Huobi contract team continuously optimizes from the ground up, ensuring extremely low matching delays and a highly stable system architecture, allowing traders to enjoy minimal slippage even under high-frequency operations, ensuring that every strategy execution is precise.

For strategy/quantitative users, the Huobi contract team understands the importance of interface richness and stability, so they have tailored a comprehensive and stable API solution for them, helping these players navigate complex market conditions with ease.

For large capital users, Huobi contracts not only provide efficient and exclusive green channels for withdrawals and deposits, but their industry-leading large client service team can also offer "financial-grade professional services" that span across single products. From holding spot assets and stable wealth management to contract position hedging, the team will provide systematic asset planning advice for large capital users, ensuring comprehensive protection for fund safety.

Zero stated that contract services are primarily built on product experience, and the platform needs to continuously optimize trading depth, interface speed, and product capabilities to ensure users receive a stable and efficient trading experience.

At the same time, Huobi HTX is also continuously improving its user rights system, providing more precise service support for different tier users through a VIP tier system, including fee discounts, interest rate increases on wealth management, trading rights, and exclusive service plans for high-value users.

Continuous Product Investment: Connecting More Market Opportunities

In addition to a stable and reliable product foundation, Huobi contracts are also frequently innovating in product development.

In response to the recent hot U.S. stock market, Huobi contracts have quickly launched over 170 popular TradFi assets, covering a wide range of trading targets.

Zero revealed during the live broadcast that to further benefit users, Huobi contracts has launched ++TradFi trading mining++. Through a negative fee rate mechanism, users participating in TradFi asset trading not only do not have to pay high fees but can also achieve "the more they trade, the more they earn," receiving cash back rewards.

Additionally, the contract copy trading product has also undergone significant upgrades. Zero introduced that this year, Huobi HTX is focusing on developing the contract copy trading feature, and the platform has rigorously screened data to invite a group of top traders with high win rates to join, categorizing them into various matrices such as conservative, aggressive, and long-tail coin preference types. Ordinary users only need to click "hitch a ride" to convert professional players' strategies into their own account profits.

Accompanying Users Through Cycles: Contract Trading Requires Long-Termism

At the end of the live broadcast, Zero, as a practitioner deeply involved in crypto for many years, offered his contract opening suggestions: control positions, avoid blindly chasing highs and lows, and seek trading opportunities with volatility.

"Don't get too excited; gains and losses are common. Avoid going all in just because of one liquidation." Zero candidly pointed out that mature traders must establish strict investment plans and strictly control the position ratio of each contract trade.

At the same time, he highlighted a trading truth often overlooked by beginners: for contracts, while instant surges and drops can create wealth, they can also lead to large-scale liquidations; what truly benefits contract traders' survival and profitability is a "volatile market" that has certain fluctuations. In such markets, using leverage for arbitrage is the healthiest trading rhythm.

This straightforward and honest expression precisely outlines the most authentic essence of the Huobi HTX team.

Over the past thirteen years, Huobi HTX has continuously evolved through market cycles. Today, the value of a trading platform is no longer just about providing trading tools but also about understanding users, serving users, and accompanying users through cycles. Zero stepping into the spotlight for the first time allows the outside world to see a professional team that has long been hidden behind the business— they understand trading and users; they focus on products and every real demand.

From behind-the-scenes builders to front-line companions, Huobi HTX hopes to establish long-term trust with users through more open communication and more professional services. In the rapidly changing crypto market, what can truly transcend cycles is not only product capability but also the long-termism that always accompanies user growth. This belief is becoming an important force for Huobi HTX to continue moving forward.

Complete live broadcast replay: ++"VIP Guardian Program - Zero"++