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Contract Exception Handling

Bitget releases progress on handling VOXEL contract anomaly: trades have been rolled back, and user compensation is underway

ChainCatcher message, Bitget announced on X that regarding the abnormal event of the VOXEL U perpetual contract, the trading rollback and recovery operations for the relevant accounts have been basically completed, and they are prioritizing the compensation process for users who incurred contract losses during the abnormal period.The platform also responded to user feedback regarding issues such as "incorrect fee deductions" and "inaccurate profit and loss calculations," stating that they have initiated an internal secondary review and promised to ensure that there will be no erroneous deductions or additional losses for any users.
2025-04-22
Bitget
VOXEL
Contract Exception Handling
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